Caesarstone® requires very little maintenance to keep the surface looking like new. For everyday, routine cleaning of Caesarstone® we recommend wiping the surface with warm soapy water (a mild detergent) and a damp cloth or alternatively use a quality spray and wipe type cleaner. For further detailed information visit our support page.

Always refrain from placing excessive weight on your Caesarstone® bench top. Excessive weight can also have an impact on the underlying cabinet structure.
Caesarstone® should only be fabricated by a professional stonemason who is experienced in working with our product and is familiar with the Caesarstone® fabrication process to ensure that the 10 Year Limited Warranty is not voided.

All Caesarstone® slabs are branded on the underside of each slab, the 4 digit number denotes the colour code. Please refer to our Colour Range for reference.

Many edge profiles are possible, from the most popular single thickness 20 or 30mm slabs, through to laminated double thickness edge options, which can be fabricated by a stonemason using exclusive Caesarstone® colour matched glues. Our minimum suggested edge detail is a 3-4mm radius on any profile.

As Caesarstone® is a man made product we carry Caesarstone® colour matched adhesives that allow us to repair minor chips to edges. Whilst these types of repairs will never be completely invisible we will endeavour to provide you with the best match possible. To schedule an appointment or to obtain a quotation, please Contact Us.

Yes. Caesarstone® can be used as a splashback behind a cooktop when designed and installed in compliance with the appropriate Australian & New Zealand standards with regard to clearances.

Yes. Caesarstone® is ideal for kitchen splashbacks offering continuity of bench top colour. It is a perfect solution for preparation and wet zones.
Yes. Non – porous, waterproof and mould and mildew resistance makes Caesarstone® ideal for bathroom applications. Large slabs provide a sleek and modern aesthetic, minimizing joins and therefore maintenance.
Yes. Caesarstone® quartz surfaces are virtually non-porous and are perfectly suited for kitchen areas, or wherever food is prepared, as they greatly reduce the potential for bacterial growth. Caesarstone® surfaces are free of mold and bacteria. Endorsed by the Public Health and Safety Company (NSF) in accordance with international NSF 51 sanitary standards, Caesarstone® surfaces are industry approved for installation in hospitals, restaurants, hotels and more.

Due to Caesarstone’s high density and non-porous qualities, normal cleaning with a damp cloth will keep your Caesarstone® surface looking like the first day it was installed. To avoid dulling the surface's shine, make sure to use a non-abrasive cleaner or for further detailed information on cleaning please refer to the Caesarstone® Care & Maintenance Guidelines.

Caesarstone® is resistant to all kinds of cracks, chips, scratches and stains. However, like most materials, excessive force, high point loads, pressure or heat may cause damage to the surface. Like all surface materials Caesarstone® should be treated with care.

Caesarstone® is composed of up to 93% natural quartz, providing it with superior hardness and strength. We always recommend using a cutting board to prevent damage to the surface, or dulling the knives.

Caesarstone® is available worldwide through a large international network and can be purchased through your local kitchen retailer, cabinet maker or stonemason. Click here to locate a showroom near you.

Caesarstone® is heat resistant and is not affected by temperatures lower than 100°C (212°F). However, like all stone material, Caesarstone® can be damaged by sudden and rapid temperature changes. Therefore, we always recommend that hot pots and pans never be placed directly on the surface but onto a heat trivet or wooden chopping board especially when using cooking units such as electric frying pans, crock pots, or roaster ovens.
No. Caesarstone® quartz surfaces are virtually non-porous, and you will never have to use a sealer or any other kind of wax.

We do not recommend the use of Caesarstone® products externally. Whilst some customers have opted to install Caesarstone® in outdoor applications, external applications are not covered by our 10 Year Limited Warranty. Caesarstone® has not been approved for prolonged UV ray exposure settings.

Caesarstone® should only be fabricated by a professional stonemason who is experienced in working with our product and is familiar with the Caesarstone® fabrication process to ensure that the 10 Year Limited Warranty is not voided.

Many edge profiles are possible, from the most popular single thickness 20 or 30mm slabs, through to laminated double thickness edge options, which can be fabricated by a stonemason using exclusive Caesarstone® colour matched glues.

Our minimum suggested edge detail is a 3-4mm radius on any profile.

Caesarstone® is heat resistant up to 100°C, Caesarstone® needs to be treated more like a decorative feature and should never be used in the firebox or hearth of the fireplace, you should always consult with the manufacturer of the fireplace to ensure that the maximum heat does not exceed Caesarstone’s recommendations.

No. Whilst some customers have opted to use Caesarstone® as flooring, this type of application is not covered by the Caesarstone® 10 Year Limited Warranty.

Caesarstone® can be easily repaired. Please contact your local Caesarstone® office for a referral to your nearest recommended service provider.

Cracking is generally not covered under the Caesarstone® 10 Year Limited Warranty as it typically occurs due to a fabrication or installation error, or as the result of mechanical stress and does not represent a fault in the Caesarstone® product itself.

If a crack does occur, please refer it to the kitchen company or stonemason who installed your bench top as they will be able to provide further assistance.

External factors which can contribute to cracking include:

  • Inadequate underbench support
  • Incorrect placement of cutouts and joins
  • Lack of consideration for thermal expansion, thermal shock or excessive heat
  • A severe impact

While Caesarstone® is a very robust surface to begin with - stronger than both marble and granite in fact - but there are simple measures you can take to ensure chipping doesn't occur.

  • Avoid sharp edge profiles. Caesarstone® recommends a minimum radius of 3-4mm on any edge profile.
  • Always use a heat pad or chopping board when placing hot items like pots and pans on the surface to prevent thermal shock and protect from an impact.
  • Ensure cupboards and drawers are installed correctly and don't make contact with the Caesarstone® surface when opening and closing.

Yes, Concetto is Caesarstone’s exclusive luxury premium surface product made from individually cut semi precious stones and each slab is unique with it’s own intrinsic patterns and shading. Individual viewings are by appointment only or alternatively you can contact your nearest Caesarstone® office on 0800 303 606 to locate your nearest location to view larger pieces.

Yes Caesarstone® Australia warrants the product to be free of defects for a period of 10 years from the date of manufacture. The SM will be responsible for all fabrication and installation.

All Caesarstone® slabs are branded on the underside of each slab, the 4 digit number denotes the colour code. Please refer to our Colour Range for reference.

Caesarstone® is available worldwide through a large international network and can be purchased through your local kitchen retailer, cabinet maker or stonemason. Click here to locate a showroom near you.